[Resolved] Tata Sky DTH India — my profile & RMN edit of tata sky | |||
i want change & edit my tatasky id profile. please help & details my E-mail ID : kedar.[protected]@gmail.com Kedar Nath Patra At.- Kasba Egra, Ward no. 5, P.O.+P.S.- Egra, Dist.- Purba Medinipur, Pin-721429 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
62 Comments | |||
Comments
Tata Sky - DTH — Tata Sky - Complaint
Sub- Feedback on the serviceThere is no proper feedback mechanism in place. I have called up the customer service a couple of times and sent mails and was assured that the feedback would be taken into consideration but nothing has changed. It seems that Tata Sky is not bothered even tough there is more competition now!
A couple of issues to rectify which may help you in retaining old customers:
1. Exorbitant prices for a large number of channels which I do not watch. Why do you not have a la carte channel pricing or atleast let the customers create there own bouquet of channels rather than taking a base pack and then the various add-ons. I have paid as high as Rs. 400 per month even though I only have 10-15 channels which I regularly watch. Since you have cleverly spread the 'most watched channels' into multiple add-on packs (sports, entertainment, new launches etc.). Do you have any idea about your competitor's pricing? This would clearly not work for you in the long run.
2. Very difficult to get in touch during signal disruptions/bad weather. If there is even light rainfall, windy conditions etc. the channels blackout. Which may be understandable for a while but for a few hours? During this time it is very difficult to get in touch with the customer helpline.
3. Increase the number of call center executives. A toll free number (I realize you have one now - hidden deep in the website in small font!), real time chat service on the website. A faster loading website. For people who have to hold for over 3 minutes arrange a call back.
4. More transparency overall.
P.S. - A wonderful thing about the toll-free number - [protected] - First they make you hold for a long time then an executive finally attends and by the time you have explained your issue there is a prompt - "Sorry the maximum time for this call has lapsed." It is time bound - not solution bound. So much for customer service!
Tata Sky — Tata sky dth
I purchased a LG LED TV along with which i get a tat sky connection for free. althouigh i have to pay for the installation. I had purchased it an around november. it has been 4 months now and i still havent recieved my connection. Every time i call the costumer care they give very vague answers or cut the call instatntly. i have made several calls in this regard but in vain. I said that i will give a consumer complaint if the problem is not dealt with. N the supervisor boldly says GO ahead.This is really a nuscance and i strongly recommend people to not buy from tata sky. and opt for better service providers in terms of quality of connection and service such as Airtel.
I would like to lodge a formal consumer complaint. and need help regarding that.
Thank You
Email-vineet.[protected]@gmail.com
Phone-[protected]
Subscriber ID-[protected]
Tata Sky DTH India — Non installation
I ve purchased a LCD -LG on friday 24th June '11 .I had recd the coupons for Tat Sky - DTH connection.I have two coupons and has been told that it will be installed with in 24 hours .
The sub id is [protected] and [protected] .
But even after 8 days no one has conatcted me for the installation ..Really a pathetic state of handling a coustomer.
Tata Sky — CHANGE OK RMN
I AM MANOJ AND I WANT TO CHANGE MY REGISTERD MOBILE NUMBER..[protected] TO MY NEW NO.[protected]SO,PLEASE UPGRADE IT INYOUR SYSTEM
THANKS,
MANOJ
Please help !
I'm already a tatasky user.Now, My I wannato top-up my account via internet. But I do not found any Customer ID in my box.So, please kindly sent me my Customer ID to my mail. All the best TATASKY. Thx for all special program & service. MyDigicompNo.[protected] MyDigicardNo.[protected]SerialNo.( [protected]).email id is ([protected]@gmail.com)
I'm already a tatasky user.Now, My I wannato top-up my account via internet. But I do not found any Customer ID in my box.So, please kindly sent me my Customer ID to my mail. All the best TATASKY. Thx for all special program & service. MyDigicompNo.[protected] MyDigicardNo.[protected]SerialNo.( [protected]).email id is ([protected]@gmail.com)
DEAR SIR,
I WANT TO CHANGE MY TATA SKY REGISTERED MOBILE NUMBER.
I REQUEST YOU KINDLY TO CHANGE MY REGISTERED MOBILE NUMBER
Name - Ravindra Marle.
ID-[protected]
NEW RMN - [protected]
Email ID - [protected]@rediffmail.com
I WANT TO CHANGE MY TATA SKY REGISTERED MOBILE NUMBER.
I REQUEST YOU KINDLY TO CHANGE MY REGISTERED MOBILE NUMBER
Name - Ravindra Marle.
ID-[protected]
NEW RMN - [protected]
Email ID - [protected]@rediffmail.com
Dear sir,
I want to change the Ownership and RMN, VC No-[protected]
Old Ownership name: Biswanath Singh
Old Mobile Number (RMN): i do not know
New Ownership Name: CHANDI CHARAN MEHENTAR
New Mobile Number: [protected]
Relation Neighbour
Please Register my Mobile Number and ownership name,
Thanks Sir
Adress:
[protected]@gmail.com
At-Rajnagar, Po-Olamara, Dist-Balasore State-Odisha Pin-756033
I'd no. [protected]
Old RMN [protected]
New RMN [protected]
Please update in your system
Krishna kanta Das
I want to change the Ownership and RMN, VC No-[protected]
Old Ownership name: Biswanath Singh
Old Mobile Number (RMN): i do not know
New Ownership Name: CHANDI CHARAN MEHENTAR
New Mobile Number: [protected]
Relation Neighbour
Please Register my Mobile Number and ownership name,
Thanks Sir
Adress:
[protected]@gmail.com
At-Rajnagar, Po-Olamara, Dist-Balasore State-Odisha Pin-756033
I'd no. [protected]
Old RMN [protected]
New RMN [protected]
Please update in your system
Krishna kanta Das
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Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
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My subscriber Id is [protected], yesterday we made payment of Rs210/-.we have successfully recharge, but i request you to we want only kannada channels but they are telling your package include the English Movie & other channels. Now it shows January 3rd 2015 again we have to recharge.
I am clearly telling please we want only kannada channels, in future dont add any addtioinal channels, and clearly tell me the kannada package amount. This is not the first time we recharge twice a month. In future dont repeat.
Please update in your system
expecting your early reply'
S.K.Hanumantharappa
Mobile:[protected]