[Resolved] Tata Sky Dth Service, Www. Paytm.com, PNB Bank — Deduction of balance | |||
Dear sir/mam, I am Divakar Verma From Unnao. At 07/02/2010 i want to recharge my tata sky dth account online through www.paytm.com, my tata sky account no is [protected] in the name of mr. Shiv kumar verma , but due to internet faille or any other resign transaction is not completed but a amount of 250rs is deducted from my account whose a/c no is [protected] at Panjab national bank branch Unnao. The mode of payment is debit card of pnb bank. but my dth tata sky a/c is not active then after waiting 5-6 hour we recharge our dth a/c by dealer of dth. After this i called to tata sky hellpline no, they said to me for complain to our bank branch i did this my complain no in pnb bank is 57229277. Bank says that tata sky is received the payment but tata sky is still refuse that they doesn't receive the amount and they give me a request no that is 1-[protected], but still i doesn't receive my amount back. Please help me. Thanks Divakar verma mobile no - [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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![Punjab National Bank [PNB] Phone](/img/bn/phone.svg "Punjab National Bank [PNB] Phone"){kind=small}
+91 11 2610 2303
+91 12 024 9000
+91 11 2575 5535
![Punjab National Bank [PNB] Website](/img/bn/www.svg "Punjab National Bank [PNB] Website"){kind=small}
![Punjab National Bank [PNB] Address](/img/bn/location.svg "Punjab National Bank [PNB] Address"){kind=small}
7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
Amount of Rs.250 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.
You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.
You may also watch our videos for more information: http://vimeo.com/paytm/videos
Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://vimeo.com/33272839 for more details on our refund process.
Best Regards,
Paytm Customer Care
[protected]@paytm.com