[Resolved]  Tata Sky — Installation problem..

Address:

East Medinipur, West Bengal

I would like to ventilate the matter which is happening with me from last 6 days.
On 15th October I have purchased one Tata sky from Satyam electronic (Ultadanga, Kolkata) and on 16th October I have created Subscriber ID (i.e. - [protected]) and scheduled my installation date on 18/10/2010 at 13:20 hrs through customer care. For which I have been confirmed by an SMS, and at the same time on 17/10/2010 I also got a phone call regarding the installation from your local representative (Mob No.[protected]/[protected]).
Since I was pre conformed about everything so I was just waiting for that. After a great struggle I could manage to get leave for 2 day for the same reason.
But it is so sad for me to say that nothing was happen and there were no conformation for that. Kipping myself on stuck I could call and request every single person who were responsible for the same.
At the end I got a call from a local guy (Sakti Das,Mobile no.[protected]),who assured me that the problem will solved by him within the evening of 18/10/2010.But that was just for a fake. As the time was going out for me and the next day I had to come back to Kolkata, I called him several time, and he could give me only .
Keeping my breath I came back to Kolkata again and recall to your customer care no several times. Every single associate (like-Madhuri) said they will get back to me within half an hour. I really feel regret to say no phone call is been conducted so far.
So I would like to request you to take necessary steps to short out my issue. Else I will move on to the consumer forum.


Regards
Chandan Jana
Mob-[protected]