[Resolved]  Tata Sky — poorservice

Address:

Haridwar, Uttarakhand

Namaskar. my n ame is ranjeet singh, purchase tata sky service in sep 2011( Id no -- [protected] )under warranty of 12 months , from last 15 days we are facing problems of not working of tata sky box , repeatedly phoning the service agent but still my problem is not solved , first their person change my box with older or repair one , but that box was also stop working after 2 days . Again their person come and told us that its not the problem of box it is the problem of digicard, but still i m waiting for the card. It is a harssment of customers , we don't know where to call after such poor response .
Even their enger are not capable to handle the problem , no senior person will be available who will take of such problems .
My set is under warranty , then why they don't give me new set, why they replace it with old one.
From last ten days i m regulary making calls to service engr and customer care , waisting my time and money who will pay for this .

Kindly provide me fair justice...

regards
ranjeet singh
[protected]