[Resolved]  Tata Sky — ONLINE RECHARGE AMOUNT NOT CREDITED

Address:Meghalaya, Meghalaya

Having rechrged online for TATA SKY using Axis Bank Visa Debit card on 2nd July 2011 around 4 pm.
The amount got debited immediately from my account however even after 48hours Tata Sky informs they have no credit for the amount charged that is INR 750/-. ( Tata Sky A/C : [protected])

Debited from my account not credited to Tata Sky ..... where has the money gone... one wonders.

Online payment are meant to make life easier and hassle free but here I am hassled for the last 48 hours not knowing where to go and what to do with people from Tatasky showing the least to help around or having an answer themselve. Issues got to have solution if Tata sky says they dont have the credit for the amount they are using a third party service to fecilitate online payment through bill desk and they are responsible to settle the issue and not wash hands saying its a third party the billdesk and using a seperate server. Certainly Billdesk is not robotic and are run by human beings with whom Tata sky can take up the issue... probably the amount is too small for them and inconsequencial to take it up, just shows how much customer oriented service they are...
Deepankar Choudhury

[protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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TATA SKY DTH — Did Not Recharge After Online Payment

Hi,

I tried to recharge my Tata Sky DTH through PayTM on 20-Aug-11. After all the steps & payment was processed & i got a message on my cell phone from HDFC bank stating the confirmation of the same. But, it has not been updated yet in my Tata Sky A/c. I am wondering if there is some error processing the payment then how could i get my money back.

Please suggest & do the needful for processing the payment.

Thanks,

Dheeraj

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