[Resolved]  Tata Sky — Exorbitant charges for Installation of Tata sky

Address:Thane, Maharashtra

I am a tata sky DTH user since the last 2 yrs, Due to a change in the society policy i had to change the location of my Dish from the terrace to my Balcony. Due to this i had called up the tata sky helpline provided in their website. I was informed by the executive that i would have to pay a sum of Rs350/- for Re-installation. Next day i recieved a call from the tata sky call centre and i was told that i would have to pay Rs350/- for reinstallation + Rs 300/- for removing the Dish from the terrace + Rs 500/- for wall mounting of the dish in my balcony. Total payout for the same came to around 1150/- just for reinstallation of my Dish. Interestingly Tata sky is charging Rs 999/- for a new conenction with intstallation. Which means it is cheaper for me to buy a new tata sky connection than just change the location of the dish. Ridiculous!!! Request tata sky guys to please explain.
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Aug 13, 2020
Complaint marked as Resolved 
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