[Resolved]  Tata Sky — Worst service, and detecting extra money without information

Address:

Pune, Maharashtra

TataSky subscriber ID: [protected]

I made a complaint on 9th april 2012 for No HD Audio, they swapped my settop box which is at
the end of warranty and not charged as it is under warranty,

After 2 weeks swapped settop box got same problem and they didnt respond for my complaint,
I didnt bother as i am able to switch to AVI cable and continue seeing all channels without issue.

But within a month on 7th may 2012 settop box was totally down not getting Power ON.
when made complaint they took more then a week to solve the issue (solved on 13th may)

They in charged me 350 rs on the next day and deactivate my account which has been never comunicated. Now they
ask me to pay for resuming all channels.

When asked for explanation on 14th and 17th may, the customer care engineer arranged for a callback, which never received.

It has been a week today on 20th may they say call is resolved and closed. Please help me to resolve this issue.

Regards
K. Bhupathi
[protected]