[Resolved]  Tata Voltas — deep freezer thermostat not working

Dear Sir,

This is with reference to the Deep Freezer we have purchased in May'12. From the day one we are facing problem with this deep freezer. We have made a complain first time on 5th June'12 vide Complaint No.12JU0507418.

After that we have again made a complain on 7th June, 11th June, 12th June, 13th June & 16th June. Every time we get a reply that the problem will be soved by today itself. The name of the person to whom we have talked today is Mr. Viney.

It is very surprising that for a small complaint (Thermostate not Working) we have to wait so long. Now I am getting a feeling that I have selected a wrong product.

With this E-mail I once again I request you to please get the Freezer right by today.

Thanking you,

Your's faithfully,
YOGESH KUMAR
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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I purchased a Voltas 320 ltr deep freezer. Regulator is not working.
Voltas Customer Care's response, Oct 16, 2020
Verified Support
Dear Vicky,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at voltas.socialmedia@gmail.com so that we can assist you further.

Regards,
Voltas Online Team
Voltas Customer Care's response, Nov 2, 2020
Verified Support
Dear Vicky,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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