Hi my name is Dr. Anurag. My mobile no is 8144189976.
I have two complaints.plz do something I called many times to customer care but I am not satisfied. I port this no from reliance to Docomo. If
You will torture me like this I have to again in reliance it depends on you.
1. From last 10 days you are deducting daily 1rs but I didn't activate any service. I called customer care
Your customer care executive is telling sir you might be activated any paid service.. What do think I am a stupid that I will activate any chargeable service then I will call you to waste your & mine time.
Listen I am a doctor I don't have so much time to call you daily..stop torturing me and do something regarding this complaint. Your customer care executive know how to ignore a customer.
2. On 30th may morning I got this massage.
(Thank You for downloading Best Action Games - CTE. You have been charged Rs 45.0. Click on the below link to download Your Balance is Rs 1.50 at 2012-01-30 09:51 AM
For your kind information I did night duty on 29th May & I was sleeping 30 may morning I woke up by 1 o clock how can I Download anything and soon after this I called customer care he told sorry sir it's some system problem so you will get your 45rs within 24 hours. But I didn't get. Totally 3 times I called but same responses that sorry for inconvenience sir you will get your 45 rs refund within 24 hours.but still I didn't get.
( I am having all boosters GPRS,MASSAGE,STD CALL BOOSTERS)
Now it depends on you allow me to again in reliance or stay with Docomo.
Please in reply don't ask me further more questions I tired to tell this whole Matter again and again.
Hope you will do something.
my mail I'd is firstname.lastname@example.org