[Resolved]  TCS — Not able to convert PostPaid plan to PrePaid

I am user of AirTel services since 5 years as am facing the problems with my Post Paid bill plan I went to AirTel Customer Relationship Center and filed the application for change in plan from Post Paid to PrePaid. I have provided the document which the executive at CRC ask to submitt but after some days as I came to know my plan is not changed I went again to CRC and made the enquiry, the executive there told me that I need to submitte the Identity proof of the person who had issued me the address proof. I am employee of Tata Cunsultancy Services and provided the bonafied for address proof on company letter head with seal of company, my local, permant and company address still executive ask me for the identity proof of my HR here who sigend the letter. How can any person will give his identity proof to get mobile connection for me. This is ridiculous.