TCS — Airtel charges

Since I joined Airtel network it has been a project, for the last four days I called up customer care twice. Airtel is very fond of charging from my dedicated account rs 5 for a local sms every time I send one. On top of it I have recharged on an airtel scheme to send 500 sms over the month for 51 rs. So not only I am not enjoying the benifit for that I am paying 5 Rs for a local sms and everytime I call airtel they say that they will credit the amount to my account that never happens.