[Resolved]  TCS — NO VALUE TO CUSTOMER --PLAYS WITH CUSTOMERS

I can say in one word that "Airtel plays with customers and doesn't give value to customers".
I recently came to chennai from Bangalore ,so brought Airtel prepaid SIM at a shop in Shollingnallur
This was on 1st week of September.
Airtel Provided the service till 17th September.On 18th September my service was blocked.
I was kept to a voice response saying "Your service is blocked as we don't have your documents".

There was NO INTIMATION before blocking the service either by a call or by a sms.

Ok,fine I started to my home town on friday night (18th september),I reached Tirupathi(Andhrapradesh),at around 3:05 AM (19th September),I tried my brother in laws number just to check(I was not sure it would be connected,but It did).

My question is Why did Airtel provide the service(out going calls) in roaming state (when it is blocked in home state)?
Why didn't it provide service for incoming calls in roaming state?

Airtel is cheating and playing with the customers.
When it is blocking the service in home state why didn't it block in raming state?coz it wants to earn money by cheating.

See in my case there were people (my relatives and my family members) with out sleep after I gave a missed call at 3:05 AM(19 Sep 2009).

Was it my fault to assume that people would be in sleep at 3:05 AM?
Was it my fault for not able guess that people had been trying to reach me since 18th Sep?
How could I understand that there was no incoming service rather than hearing it from my family?

my number is [protected].
I went to airtel store personally and resumbmitted the documents(29th sep),I was told that my service would be activated within 24 hours.
After 24 hours ,I checked with customer care for asking the reasons for not activating the number,
they replied saying they need another 72 hours within which they would activate the service.

Is it not PLAYING WITH CUSTOMERS?
Is it giving ANY VALUE TO ITS CUSTOMERS?


A Person got cheated of Airtel
Adinarayana Ande
[protected] (would be lucky i[censored] could reach me)