[Resolved]  Telebrands — false commitments n not refunding money

sir,
i had brought air lounge from telebrands n in 4th months its joints r opening from 4 areas as of now n on asking to help the r saying that ull havta pay 2700 to 2800 apprx for getting it replaced or repaired for a product that actully coated me 5999/- that is almost 50% n on saying its a manufaturing fault they r not helpng me .. n saying well replace it or repare it only when u pay that amount. n even than u will not hav gaurantee .
one more product fix it pro thay hav taken amount 2095 n i hav not got the product. on complaing 4 times each time they said thell give refunt in few days n nw its 1 n a half month i hav not got refund n today on 5thfebb when i called they said it will take more time ... they never revert back n in 4 mounts they couldnt give me my refund evn on complaining 4 times

they give false commitments that ull get the refund .... in add they show trucks n boys with spikes cannot damage airloung. we just sat on it oe lied down n it got damaged in the fourt month. ie sarting of jan i repaired it n then found outher 3 joints also opening.

please help me i want my refund n replacement for my airloung n make them now that they cannot fool us like this.
on asking to let me speek to thier senious coustomers care girls nevr connected me to them..
im helpless n unable to contact them now they r picking my call now i hav tries severtimes
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Aug 14, 2020
Complaint marked as Resolved 
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