[Resolved]  Telebrands India — Received some old/raddi magazines in the courier parcel instead of ordered product 'Nicer Dicer - used Ebay

Address:

Pune, Maharashtra

[Exactly similar case registered by another user for same company .See : [protected]@gmail.com on Oct 20, 2011]

I had placed an order for Nicer-dicer from Telebrands using Ebay : I received a well packed courier from 'India post' but when I opened it- to my shock - it had some magazines in it instead of my expected 'Nicer dicer'.Packing was very neat-showing no signs of somebody opened it during the way.But item was not there.Just to maintain the weight of item some magazines were there.It seems 'Telebrands' does this frequently with its customer and doesn't send the items, only to show that they have dispatched courier , they do dispatch but with magazines. See other cases registered on this consumer forum.It seems they are at all not bothere dbaout their reputation. I am feeling this as a big cheating and hurt. It has been 3months, they called in between once or twice , because I was taking the process through Ebay-.Ebay closed the case on pending action on them, and they agreed to dispatch the item actually now in the first call.Even which they did not do and 2nd time when I contacted them agreed to process the refund.I have had at-least 7 mails/ communications with them + 3 phone calls.But, have nothing positive in my hand.But, its been 3months and nothing back in my account.I am really shocked at their open and fearless fraud.They are not scared at all of anything.Proof: See so many easily accessible open complaints on them.

I am really scared now to place any online order, because they fool innocent/ new online shopping users very easily- such people.