[Resolved]  The Mobile Store — Extended Warranty

Address:

Maharashtra

I purchased Nokia N-8 Mobile from the mobile store with extended warranty. When the phone was down, I went to their Sion branch. They repaired incomplete (the guy named Firoz told me that he has received the new display but the screws are lost) and will call me once screws arrived. Now when I am going back to their office, that guy has left and new guy is asking for 3500 Rs for the display. What kind of external waranty it is? Now he is calling it as physical damage. Alas, my 22000 has gone. However, I will now never recommend any of my colleagues nor friends to go with mobile store.
I already wrote couple of emails for complaints but I wonder if anybody reads or listens to the complaints.