The Mobile Store — Totally Disappointed with the mobile store online

I am totaly unsatisfied by themobilestore.in.
I made a booking of mobile on 31st july, 2013 and they told me that you will get your mobile in 2 to 3 working days.
And they also provided Expected Shipping Date on 5th Aug, 2013.
So, I made booking according to the date i planned my long tour. But today 7th aug, 2013 i did not get mobile.
My order number is :[protected]
and i called to customer care also but they understand that I am foolish and i talked to senior person also but nothing happend. I told them to take my complaint and my complain no is : MSCO10021813
I am totaly disapponted with themobilestore.in
And I canceled my ticket for home also because i was going from my given address for more than 25 days.
If any body can do anything then plz help me.