[Resolved]  Thyrocare — Worst Service

Address:

Hyderabad, Andhra Pradesh

Thyrocare - Om Diagnostics Services located at 24-8-2/1, Near Railway Gate, East Anandbagh Malkajigiri, Hyderabad had issued a bill bearing No.10645 to deliver Thyroid test reports on 09/9/2013. They had repeatedly assured to issue the reports on 09/9/2013. I had asked whether Lab will be closed on that date as it is Ganesh Chaturthi. But one Mr.Naveen, who was present in the LAB at that time had given assurance that the LAB will be open and that the reports will be delivered. But when i went to collect the reports, i was astonished to find that they were not ready. 2 Ladies present there had no idea about reports. They did not have basic manners on how to behave with customers. They shouted and yelled at me and they asked us to :GET OUT OF OUR PLACE". If this is the service provided, Thyrocare will loose its brand image. It is upto the Company to decide whether to continue such practices and loose its customers and brand image or to improve its services and its brand image.