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Tikona Digital Networks

[Resolved]  Tikona Broadband Connection — NO RESPONSE BY CUSTOMER CARE AFTER COMPLAINT

Address:Ghaziabad, Uttar Pradesh

I TOOK A CONNECTION OF TIKONA BROADBAND AT JUNE 1 . I COMPLAINED THEM AT 2 JUNE ABOUT THE SLOW SPEED . I CONTINUOUSLY COMPLAINED EVERY DAY TILL 6 JUNE AND THEY SAID THAT IT WILL BE RESOLVED WITHIN 48 HOURS AND THEY ALSO ARRANGED AN ENGINEER VISIT FOR ME BUT NO ONE CAME AT HOME.
ON 6 IT WAS SOLVED BUT TILL NOW I HAVE NOT GOT THE INFORMATION HOW TO CONNECT 2 PC WITH THE BROADBAND . I HAVE ASKED THEM ABOUT THAT ON 7 AND THEY SAID THE ENGINEER WILL COME TOMORROW BUT HE HAS NOT VISITED TILL NOW.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

please solve my problem
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You can get the information online... contact their customer care... number on website...
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Tikona Broadband — no care

i m praveen my user id of tikona is [protected]

the tikona customer service is very worst. i m user of 1 year of tikona services. it is the worst . no call records. the customer care excutive even abuse you. they are very irresponsible. they just telling you that "sir mane aapka complain note kar liya hai aapko jalad se jald aapki problem solve ho jayega sir" . but don't forgrt ... aapka problem kabhi bhi solve naho hogi.
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Yes u are very right. my id [protected]. Very irresponsible customer care. very simple reply and no solution. I recommend not to go for tikona.
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Same here too...
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Tikona Broadband Connection — Cancellation of Service

Hi,

I have left the premises, where i was using Tikona broadband connection 5 months back. due to that, I would like to cancel the broadband services .

My Account Number: [protected]

Thanks and Regards,
K.Pinaaki
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    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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