Tikona Broadband Connection — very very poor service3

Address:

West Delhi, Delhi

sir this is varun . my user id number is [protected]. first of all at the time of purchasing your executive sold me the connection by saying that the tikona broadband will provide the antivirus software whose market price will be of 1500 at free of cost . but when i installed your connection your engineers did not provide me the antivirus by saying that it will affect the speed of your computer . when i made a complaint regarding this in your coustmer care they said to me they will provide it to me with in 24 hours but now its spend 240 hours . till that i have never got any call regarding this from your side . also your network is very poor for this i have made a number of complaints in your coustmer care they just told to me that sir , just close your computer it will start automatically with in 24 hours . sir ,i think i am mad . your coustmer care center is useless . sir please try to stop to make the people fool .
my phone number is [protected]