Tikona Broadband Services — Gross negligence in Customer Services

Address:Andhra Pradesh

I had Tikona broadband connection installed at my home on 29.03.2010. Next day only the connection was UP during day. Went OFF AIR on the same day in night. I made complaints on 2/4/2010 and consistently followed up with their Customer Care almost everyday till today i.e. 10/4/2010. Infact sent mails to the customer care as well as NodalOfficer-Andhra Pradesh region and Head of Sales too. Whenever I called CS, the response on complaint is 'under progress'. None bothered to rectify the problem till date. I had never come across such a WORST SERVICE PROVIDER and CARELESS/NEGLIGENT service towards customers.....am taking up this issue with Consumer Forum as the company should pay for their negligence.....

CUSTOMERS....... BEWARE....DONT WASTE YOUR TIME RUNNING AROUND THIS KIND OF WORST SERVICE PROVIDERS....GO FOR QUALITY DOESNT MATTER PRICE.....

Janardhan
[protected]
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