Tikona Broadband Services — Cancellation of my connection

Address:

Mumbai Suburban, Maharashtra

my tikona user id is [protected].

I have been a customer and a victim of tikona for over a year now. finally since i have got a different net connection, i wish to cancel my tikona connection. the people at the tikona customer care have spun me around in endless circles. They have given me a request number 1-[protected] to cancel my connection and made a promise to do it within 7 days. it has been 2 months now and i have had no reply from them and bills keep coming.
You can contact me at my email id [protected]@gmail.com

I will soon be taking legal action against tikona if my problem is not resolved.