[Resolved] Tikona Broadband & Wireless Networks — internet connection | |||
My complaint is regarding to the fake and false commitments from Tikona sales persons, Mr. AMOD NAGAR (City lead,pune) NILESH BAGADE(S.M.,karve nagar,pune), UMESH (Executive-karve nagar, pune).I got false commitment related to the Tikona wireless Broadband of 750 kbps plan (ADUNLTD 899) by the sales team. I was told that in this plan i can run 4 systems in 1600 rupees amount but after 2 months i came to know that only 2 systems can be run and for the installation i have to pay additional 1500 rupees. The thing is that in Tikona no one is taking the responsibility of solving my problems even the city sales head AMOD NAGAR is running from the issues.Tikona organization is not even releasing my money,they are saying that usages money will be deducted, but why should i pay the usages money, when i did not submit my documents then how can i log in and why Tikona allow me to use the internet. Tikona killed my 4 months time and i want to get back my complete 1600 rupees. Why should i bear the mistake done by Tikona team. Was this information helpful? | |||
Nov 18, 2016 Complaint marked as Resolved Verified Support Feb 17, 2012 Tikona Digital Networks Customer Care's response Hiwe are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.In order to assist you better, we request you to provide the following information: 1. User ID:- 2. Registered contact number:- please feel free to contact us on[protected] to provide us any feedback regarding our service. Our customer care associate will be glad to assist you email us :-- tikona.[protected]@gmail.Com Regards Tikona Services Verified Support Mar 19, 2012 Tikona Digital Networks Customer Care's response HiWe are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter. Our team has gone through the details, In all our plans Leaflets we have mentioned clearly for which plan what are the parameters under consideration such as speed, Maximum PC registration, Charges etc . Please feel free to contact us on[protected] to provide us any feedback regarding our service our Customer Care associate will be glad to assist you Regards, Tikona Services | |||
 5 Comments | |||
Comments
Hi Tikona,
I want to discuss a serious issue threat on the internet even your company's reputation. When i did not submit any valid documents(i.e. driving licence or PAN) so how you people created my user id. And user id is created after my withdrawing complaint to customer care.If you are doing these kind of mechanism so i am sorry any unauthorised mail will be conveyed and Tikona organization can come under a big danger.
Use your mind Tikona and make sure do not let this happen again.
I want to discuss a serious issue threat on the internet even your company's reputation. When i did not submit any valid documents(i.e. driving licence or PAN) so how you people created my user id. And user id is created after my withdrawing complaint to customer care.If you are doing these kind of mechanism so i am sorry any unauthorised mail will be conveyed and Tikona organization can come under a big danger.
Use your mind Tikona and make sure do not let this happen again.
tikona wireless broadband — Internet connection
I am Praveen.v and i have taken tikona broadband connection on 9-3-2012. My user name is [protected]. The worst service and response i have seen in my life is from tikona only. I explained to sales person everything about my necessities i need about the plan on day before they gave connection to my flat. Next day they gave connection to my flat and i brought my own wireless router for which they said to arrange my own engineer. They did not even check whether Internet connection was working. In my flat i am having 6 PC's totally of my friends for which they said we can connect all. Then we called to customer care for which they said we can use only three PC's. Then again i called to customer care to complain about the technician service and their sales service for which they disconnected twice. I am not satisfied with their service and response. Their sales person do not know properly about the plan and gave us false news. They have taken 1800 rs advance and i do not want this connection any more. I need my money back. I recommend others not to take tikona broadband which is the worst i have seen. please look after this complaint as soon as possible. My mobile number is [protected] Hi
I called up customer care regarding that (kindly refer request no- 1-[protected]) and talked to Mr. Nilesh Borate, found him very satisfactory, infact I wish to appreciate his action in handling customers. He tried all his ways to retain a going customer.
Thanks & Regards
Vishal Mehra
I called up customer care regarding that (kindly refer request no- 1-[protected]) and talked to Mr. Nilesh Borate, found him very satisfactory, infact I wish to appreciate his action in handling customers. He tried all his ways to retain a going customer.
Thanks & Regards
Vishal Mehra
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
1. User ID:- [protected]
2. Registered contact number:- [protected]
I fail to understand when i did not submitt any documents then how Tikona people create my user id, this is a big issue and kindly do something for my money settlement.
Thanks,
Nikhil Sharma