Tikona — WRONG COMMITMENT & NOT REFUND MONEY

Address:

North West Delhi, Delhi

My self Lalit Kumar R/o C- 772 Mangol Puri Delhi. I have booked a broadband of TIKONA on 29 of June 2011. 2nd of July 2011 their demostration boy came my home and they told me that your home is in our network range and our company give you broadband connection here. Then they produce their company form and I filled the form and give him to cheque of Rs. 1213. I have taken unlimited plan of Rs.599. After one week on 09.07.2011 their field boy came to my home to install the connection. but they told me that signal of tikona network not here so they did not install boadband connection. They give me number of Nitin thier supiour and I talk to him, He told me that he gave more powerful device who catch the signal next day. Next day I call him again, he told me that device not available so he will give next day it mean 11.07.2011. On monday 11.07.2011. I Call him again and He told me that your broadband connection canceled because their (tikona) Network not availabe at my home and your money refund in 7 working days. Then I call their customer service centre but they call me wrong comitment every time. I call today in their customer care they told me your connection cancelation in progress and when connection canceled after 30 days my money will refund.
Sir, I want to ask them when my home not covered their network then why they booked my connection and why Nitin told me that he gave more powerfull device ? Why he comited that your refund my money in 7 working days ? They are harest me mently ? Please solve my problem.