Tikona — Disconnection request not done and still billing

Address:

Bangalore, Karnataka

I used Tikona broadband service for 3 months and i faced lot of issues with speed and connection. Tikona technical service did not address my issues properly and hence i requested for disconnection of service on 4/7/2012 but till now tikons has not disconnected the service and still they are generating the bill. i have a deposit of Rs. 500 against the modem which they have provided.
Can anyone please take proper action?
I am lodging a complaint in consumer court as well for this issue.

Name: Shekar
Tikona User ID:[protected]
Disconnection complaint number: 1-[protected]