[Resolved] Tikona — delay in connection | |||
respected sir, at the time i payed DD of 800 rs. service provider had promised to install it with in 2 days, but now 2 weeks have passed and i haven't got the connection yet. i got a mail by there side that my connection had been started from 29th of march, and i am getting charged for the service which i am not using. Also i am not getting any response from service provider, as they are not taking the call. Was this information helpful? | |||
Nov 29, 2016 Complaint marked as Resolved Verified Support Dec 02, 2011 Tikona Digital Networks Customer Care's response HiWe are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.In order to assist you better, we request you to provide the following information: 1. User id:- 2. Registered contact number:- Please feel free to contact us on[protected] to provide us any feedback regarding our service. Our Customer Care associate will be glad to assist you Email Us :-- tikona.[protected]@gmail.com Regards Tikona Services | |||
 2 Comments | |||
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Tikona Digital Networks — Delay in Installation
I registered for new connection of tikona broadband on 5th Nov 2011. I was assured of installation within 6-7 days. I made the payment of Rs. 1102 by cheque on same day. As per my account statement, the amount was debited from my account as on 9th Nov 2011.However, despite repeated calls and never ending mails there is no response from the company for the installation of service.
On every call i only get an assurance of installation in next 24 hrs. But that 24hrs are yet to be finished since last 15 days.
Today 2nd Dec 2011, i dropped a mail to the company email address regarding cancellation of my registration.
But would like to teach this kind of companies a lesson which takes the customer for granted.