[Resolved]  Tikona — CONNECTION NOT ACTIVE

Address:

Gujarat

Tikona,

I am using Tikona braodband connection. (User Id: [protected])
From 13th June My connection is not working. After launching customer complaint, I came to know that because of some outstanding amount my connection was discontinued by tikona.

I have two points:
1. How can tikona disconnect my connection without any prior notice?
2. Why not a single bill statement was sent to me prior to this?

After that I received bill statement (This was first since my registration and that too improper) I made the necessary payment. It is reflecting in my bank account statement but not in your system from last two days.
So still my connection is not active..

I had launched almost 7 complaints to your customer care all are now in closed condition without ANY SOLUTION.

My User Id is: [protected]
Name: Sachin
The cheque no and bank details are already provided to your customer care.

Kindly help me out of this.