[Resolved]  Tikona — no connection since january 1st, still no response from Tikona

Address:

Hyderabad, Andhra Pradesh

Dear Sir,
I am Saurabh Zade resident of Madinaguda hyderbad, i had taken internet connection from Tikona digital networks with following details
Customer id: [protected]
Name: Saurabh Zade
Registered mobile No.: +91-[protected]

Since January 1st i am facing issues while connecting to Tikona wireless network, in spite of filling multiple complaints,Tikona folks failed to respond back and still there is no resolution on my problem.

Following is the sequence of complaints filed by me.
Complaint1: Date Jan 7 evening -> response -> madinaguda, Hyderabad region is under maintenance, issue will be rectified asap.
Complaint2: Date Jan 8 morning, -> response -> Issue will be solved as soon as possible
Complaint3: 1-[protected] talked to supervisor: Karthik : Response -> issue will be solved as soon as possible. Date, jan 8 evening
Complaint4: 1-[protected] , after this, I received a call from engineer called Vamsi (Mobile no: [protected]) and committed to come on next morning but didn’t show up.
Complaint5: noted down all above points and forwarded it to technical team and assured for resolution ASAP.

I am paying 850 rs per month to these guys for this connection still I am getting such a pathetic service, on top of it these guys are not at all concerned if the customer is not getting their issues resolved.

A strict action should be taken for their unprofessional behaviour.

Thanks & Regards,
Saurabh Zade
Ph:+91-[protected]