Tikona — Internet ISSUEs

Address:

South Delhi, Delhi

Hi, my name is ajay jain. I am using tikona broadband for more than 6 month . probabily i was facing problem 2 or 3 days in month but in the current month For the past 2 week i am not able to use my tikona broadband services as it is disconnecting frequently. I have complained about it several times to the customer care. They have sent their engineer 4 times in this 2 week. still no solution. The problem is the internet get disconnected very frequently in every 5 or 10 mins for which i am not able to do my task and assignments. Its really a pathetic situation for me. As complaining about these things is not working. TIKONA is not bothered about their customers as well as their official. The engineer that came to check and found the AXIS POINT problem in our area at all as it is very critical problem of disconnection. I have the toll free numbers of[protected]. I have tried several times. For the past 2 week I have paid the bill out of no objective. Kindly help me out with dis. My details are as follows :

ajay jain
mail id : [protected]@gmail.com
PHONE no : [protected]
Plan : 2MBPS speed
ADDRESS : 129/2 Govind puri new delhi