[Resolved]  Tikona — REFUND NOT RECEIVED (Do not fall prey to TIKONA)

Address:

Mumbai City, Maharashtra

I was using other internet operator till July, when your executive came with a superb offer of Rs. 3300/ for 20 months. I thought to go for it, But many of my friends warned me of the consequences which they faced but i resisted and now am become a prey to you fools.

An executive named Vinay Came to my office on 30th July. He showed me the Demo and filled the application form (No: [protected]) and took the cheque of Rs. 3300/- from me the very next day. he promised me that the installation would be done in next 3-5 days. the amount was debited from my account on 6th of August. But still no were no executives for installation.

I called the customer care several times but all in vain, every time i was assured that the installation would be done in next 24 hrs, Even the floor manager (or whosoever) Ms. Sunita assured the same to me.

At last on 12th August the installation person named Bipin contact No [protected] was at my office. When he went to terrace to his surprise there was no device. when i called the CC once again i was assured by Sunita that the installation would be done in next 24hrs. But there was no such thing. I called bipin and opted for a refund, On sixteenth of July i had a call from refund department stating that the refund is in process and would receive the refund cheque in next 15 Days.

To know the refund procedure today i called and inquired, to my utter surprise i was told that the refund would be given in next 15 Days. Now after 12 days they are saying that you will receive the refund in next 15 days,

Kindly look into the matter and give justice.

TIKONA is a looting company which take our money and do their rolling.