Tikona — inefficient customer care

Address:

Thane, Maharashtra

I am prashant, I stay in Thane Balkum , for the past 5 days I am not having net connectity at my place, I have called the tikona customer care about 6 times but i get a standard reply that the issue will get resolved in appx 6 hrs.
today is the 5th days & the issue is not resolved .
also yesterday night i spoke to one of the executives of tikona & the shocking part was, in there system its showing the issue has already been resolved & the techical person has visited my place,
I also have been in touch with the techinal guy requesting him to caome to my place but he too sayinf he will be coming but doesnt turns up.
Can I get any solution to this my no is [protected]