[Resolved]  Tikona Wi-bro — complaint against tikona

Address:

Mumbai City, Maharashtra

sir i had taken an internet connection from the above mentioned company for which i paid connection chargse of rs 500 and deposit of rs 300. my internet connection worked fine for 20 days after which it stopped. i called up to the customer care and gave a complaint. tikonas engg visited my residence and told me that the server which was located in my area has been shut down due to non-payment of rent by tikona to the bldg.
i was told that the matter will get solve within 48 hrs. i waited for one week but my internet did not start. i contacted again and i was told that within two days but no result. calling them again and again made no sense and i was told to go for dissconnection, i told them to refund my deposit and my connection charges but they have refused to do that. they took away their modem and cable. my compliant no is[protected] dated[protected]. my customer id no is [protected].
the following people i spoke are mr abhishek, mr mehul,mr anand, mr santosh, mr prashant, mr dinesh.
i had also forwarded mail to customer care on which i recvd a mail from mr isak sheikh saying that my matter is under process.