Times Of India — Subscription delivery

I had subscribed to Times of India newspaper on the 10th of December 2009 and the issue was suppose to begun from the 15th of December 2009. However on not recieving the newspaper till the 17th, I call up the Times of India where my call was diverted to Ms. Radhika who assured me that the issue would start the next day for sure. On not getting the issue on the next, I decided for wait for another day. Still there was no issue of the newspaper. On calling up the next time they diverted my call to one Mr. Shrutin who then diverted my call to Mr. Srikant. This went on and nobody was ready to give me a clear explanation on the issue.
I spoke to Ms. Radhika a gain who assured that my subscription would be issued fromt the next day for sure. Now its been more than a month and still there is no news from Times of India. I had taken up a 6 month subscription and I have not been getting the newpaper. Given below are receipt details, my details and other information.

Name - Mustafa Ali Khan
Product name - Times of India (Dhamaka Offer)
Receipt number - 152657
Date of payment - 10/12/2009
Issue date - 15/12/2009

Please look into the issue and communicate to me the same. I am looking forward for refund or compensation for the delay.

Regards,
Mustafa
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Executive approched my address for time of india new scheme Rs 299/- for 1 year subscription.Cheque deposited immediately 440 days back till now single paper not delivered to my address followed up many times

Sundar nagar, chennai
Ram

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