Hi,
This is Chaitanya from Chennai. I had 1 year subscription for TOI newspaper last year and even renewed it for this year too. I was residing in Ekattuthangal (Kalaimagal Nagar) till March and shifted my house to Porur area (kovur on Kundrathur road) and i have lodged a change of address request with TOI. This has been processed and the new address has been updated in TOI records. It has been almost 2 months and i haven't received news paper to my new residence till date!
I have lodged many complaints with Customer care/dealers and even directly spoke with executive but in vain. I am not getting value for what i paid and the TOI customer care is the worst one who doesn't take responsibility and retain customer's trust.
I am very much dejected calling TOI people once in 2 days to be served for what i paid. somebody pls let me know the address of TOI office in Chennai, i want to go to their office and speak with the concerned executives directly and see what response they give!
My order details: NAB 24317979 Was this information helpful? |
This is shishir limboo and I have a 1 year subscription for Times of India since October 2009 but I paid my amount from my friend account as I did not have debit card or check facility so may be the subscription in his name Bikash sharma but main thing is that I am not getting newspapers in proper way.
The Vendor name is Mr: NIkhil and he is saying that due to low man power in our area he is not able to delivered News paper in proper time as result he gives newspaper at interval of 10 days and some time more than a week and another thing he gives The Telegraph news paper in that lot which is completely useless for me.
I will request to you please look into the matter.
your User,
Shishir limboo,
AE/32/3,
North arjunpur,
Post office Arjunpur,
Kolkata 700059.