Times Of India — No, issuance of Newspaper

Address:

Tamil Nadu

Dear Sir/Madam,
My subscription/ order no NAG 036908 TOI one year subscription. They promised to deliver the paper from 16th of August 2011 onward, but till today not a single issue has been delivered. Everyday morning i call their customer support regarding this, which has become a part of my work for past 4 days. They are not responding properly and said that they have lodged a complaint in their system. The best part of the conversation is that they provided a mobile number of their area manager Sreejith[protected] , this guy never attends the phone, everyday i used to call him minimum 10times but all were in vain.
Please suggest can i proceed this in consumer court.

Regards
Sai