Timesdeal.com — Cheated by timesdeal.com | |||
I have been cheated by timesdeal.com Its almost 3weeks since money in my bank is deducted, but i havent recieved any refund or coupoun. Following is my discussion with timesdeal.com Subject: Payment questions Query: Amount from my bank is deducted, but page after that is still loading...it almost two hours now, I even dint get transaction id. I did transaction at around 12:24 by citibank debit card. Please refund me my money Timesdeal Support Team said: Jan 3rd 2012 at 7:45PM . You Said: Jan 3rd 2012 at 7:47PM Sorry i cant see your reply..... Timesdeal Support Team said: Jan 3rd 2012 at 7:49PM Dear Customer, Thank you for writing to us. With reference to your query dated -3.1.12, we would request you to please send the bank statement snapshot where the payment showing deducted on the name o[censored]s on our email id [protected]@timesdeal.com. We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us. For any other query, please feel free to contact us at our customer care number[protected]. With Regards, Nilesh Kumar Pandey Customer Support Team You Said: Jan 3rd 2012 at 8:01PM I have sent bank statement snapshot. Please check it and refund my amount Timesdeal Support Team said: Jan 4th 2012 at 1:18PM Dear Customer, Thank you for writing to us. With reference to your query dated 03.01.2012 for order number TD146875 , we would like to inform you that we have updated your request / complaint to the concerned department, they will get back to you within 24-48 hours with resolution. So, kindly wait for the same. We regret the inconvenience caused to you in this regard and sincerely apologize for the same. We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us. For any other query, please feel free to contact us at our customer care number[protected]. With Regards Ateek Sinha Customer Support Team You Said: Jan 10th 2012 at 4:42PM Very Sad with such a customer care. I am waiting for your reply since many days now. I havent got any reply. Regards, Alex Timesdeal Support Team said: Jan 10th 2012 at 4:53PM Dear Customer, Thank you for writing to us. With reference to your query dated 10.1.12, we would like to inform you that we will send you the coupon on your email id very shortly as we have received your payment. We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us. For any other query, please feel free to contact us at our customer care number[protected]. With Regards, Nilesh Kumar Pandey Customer Support Team You Said: Jan 15th 2012 at 7:18PM I have not yet recieved the ticket .... its too late now.... please refund my money else i will complaint in consumer forum Comment / Reply Message * Was this information helpful? | |||
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Didnt receive the service nor a refund. I am even tired of calling timesdeal.com and the merchant - "Oyster Beauty Services" again and again.NO SERVICES AND NO REFUND. I do not believe that they still have a "Cancellation Policy" tab in their website, which they never provide. The executive abruptly says "We do not provide refund". But I would like to extend my sympathy towards you and warn other users at the same time. "PLEASE DO NOT PURCHASE ANY SERVICE PROVIDING VOUCHERS JUST TO SAVE SOME MONEY." You will end up spending more than you thought you would save only over phone calls to avail your services. These people are only meant to give us good deals to purchase items nothing else.
I would suggest timesdeal.com to add this in their terms and conditions that they do not issue refunds even in genuine conditions even if the merchant - - "Oyster Beauty Services" is not providing the guaranteed services after purchase of the voucher.
CAUTION :- "BY SERVICE PROVIDING VOUCHERS AT YOUR OWN RISK FROM SUCH WEBSITES."
I would suggest timesdeal.com to add this in their terms and conditions that they do not issue refunds even in genuine conditions even if the merchant - - "Oyster Beauty Services" is not providing the guaranteed services after purchase of the voucher.
CAUTION :- "BY SERVICE PROVIDING VOUCHERS AT YOUR OWN RISK FROM SUCH WEBSITES."
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The coupon is mailed to you. Hope you have received the same.
Regards,
Team TimesDeal