Timtara — Neither refund not delivered

Address:

Mumbai City, Maharashtra

Dear sir,

I had ordered sdhc memory card from timtara on 28th-october-2012, they assured me about the delivery in 2-3 weeks. After one month I called customer care regarding status of the order then they told me that product will be delivered in next 4-5 days. Again after a week I called customer care and they again assured me the same.I followed the same procedure for 3-4 times, but nothing worked.

Then I decided to cancel the order, but I'M not able cancel the order from timtara portal because I had already raised the query regarding the product delivery on approx 28th nov, then I again called the customer care and ask them to cancel the order and they gave me the request no. I tried the same procedure also 4-5 times and every time I got the different request no.

Then I found some email from web ([protected]@timtara.Com; [protected]@timtara.Com; [protected]@timtara.Com; [protected]@timtara.Com; [protected]@timtara.Com) and asked them about the refund at least 25-30 times, but it doesn't work.

Today on 7th jan 2013 its almost 2 & 1/2 months and still amount is not refunded nor the product is delivered,

timtara - order #10344290
order status: awaiting shipment
order date:[protected] @ 4:00 pm
order recipient: ashish ashture
order total: rs. 999 inr
your order contains the following items: 1 X sony 16gb sdhc card - class 10 & uhs-I - 94mbps

kindly do the needful and take the strong action against the timtara.