Timtara — no phone delivered / no refund yet

Address:

West Delhi, Delhi

Order Status: Awaiting Shipment
Order Date:[protected] @ 9:29 PM
Order Recipient: chander prakash
Order Total: Rs. 9,189 INR

i had been waiting this mobile phone to be delivered at my home address. i had orderedthis on 18th feb 2013 . but this has not yet been done , not even the refund is given .

i had been repeatedly trying to contact the customer care . but no one picks it usually .

once last week i was told that i will get refund amount transferred to the bank a/c of remittance.

plz tell me what should i do now!

i want my money back

[protected]