[Resolved]  Timtara — Nobody responding to money back scheme

Address:

South Delhi, Delhi

Hi,

I ordered a phone from the website on 6th Feb, 2013, ORDER #10393890, amount Rs.13,192. They said the product will be delivered within 2-3 weeks. After 3 weeks, when the order wasn't delivered, I decided to cancel the order. But even after numerous emails and calls to customer care, my order has still not be cancelled and the amount in still not refunded.The customer care people disconnect the call whenever I try to explain the issue and I have not received any reply on email as well in spite of sending numerous emails. This is mental harassment. Good thing that I found the consumer helpline forum:) Would appreciate your efforts, thanks in advance!!