Timtara — non delivery + haraasment

Address:

South Delhi, Delhi

Non delivery of Product & Harassment Timtara.com

Order No: r #10285370 Non delivery

The above order for a Nikon Coolpix P510 16MP Digital Camera was placed on July 9th. An immediate online payment was made. Till today I have not received delivery of the product despite being told by both representatives of your customer care that it would be delivered

before July 29th 2012.

second on July 31st 2012.

third on August 8th

As per the criteria of the order and your site delivery should take place within 3 weeks. This has not happened. Numerous calls - emails have been sent along with web complaints on timtara site complaint Ticket #31290 There has been no response. Emails have also been sent to MRr Bose the company head. I have received a delivery receipt but there has been no reply.

Please advise as to the legal issues and what part of the consumer protection law applies. Please also advice what kind of compensation may be claimed. I had ordered the camera for my professional work in the capacity of a photographic project as a senior fellow of the ministry of culture

Thanking You - Giti Thad