Timtara — Non delivery of Canon Lens

Address:

Chennai, Tamil Nadu

I had ordered a Canon EF 50mm f/1.8 II Lens(EF 50mm f/1.8) on 14-Aug-2012 with Order Id[protected]. Price after discount: Rs. 5,640.

It was mentioned in the order confirmation that the product shall be delivered within 3 weeks. It is now approximately 1 month but the product is not delivered yet. THe customer care just mentions that a complaint shall be registered but it gets closed by stating that it shall be dleivered shortly.

The status of the order from day 1 is awaiting shipment. I have called the customer care almost 100 - 200 times but was answered only 4 to 5 times, but has not shown any change.

I now request to take some action to get this product delivered asap as I badly need the product for my business.

Regards
Dinesh