I Sanjay Kumar Bajpai aged about 31 yrs S/o Shri Rama Kant Bajpai, Residence of C-2/134, Ashiyana colony, Alambagh, Police station Ashiyana, Lucknow that I have been dishonestly cheated, criminally breached and forged for the purpose of cheating by
“Timtara.com” an E commerce site, INFOSECURE CONSULTING PRIVATE LIMITED B-26 SECTOR-8, NOIDA-201201, UTTAR PRADESH- TIN NO. 09865708705
Mr. Raja Sing, Customer Executive, Timtara.com &
Mr. Arindam Bose, Chief Customer Officer & founder of Timtara.com
I am just elaborating entire incidence happened during my online purchase through TIMTARA.COM.
1. I purchased one Panasonic LCD Model No THL32X24D on dated 29th March 2012. LCD was delivered by Blue Dart service ON 25TH April.
I got the confirmation from company about the same with payment acknowledgement. Unfortunately Timtara.com, the ecommerce site deliberately sent different model no. THL-32X22D without informing me while they have mentioned same model no. THL-32x24D in bill which clearly shows a case of 420 and cheating the customer. Now they are not ready to listen anything.
Panasonic LCD THL-32x24D- Order No- 10226082 dated 29th March, Amount paid Rs.16490
2. Another case is regarding delay in delivery of purchased product through same site, timtara.com. As per the delivery terms and condition, Shipment has to be delivered within 10-15 days of purchase. I have still not received below mentioned product after no of follow up and reminder.
Mentioned here with order no and date of purchase with product details.
Product Order no. Date of Purchase Amount paid
WHIRLPOOL SUPERWASH 10228714 02-04-12 Rs.7420.82
SPIN 801 WASHING MACHINE
CEILING FAN ORPAT 10228712 02-04-12 Rs.968.18
WHIRLPOOL REFRIGIRATOR 10245002 26-04-12 Rs.10290
Despite no of follow up, all the three products were not delivered so far. I have so many communication and discussion with customer care but I only get dates not the products. Order confirmation details are attached with the mail. Please revert if any clarification required in entire incidence.
Mentioned below the correspondence address of Timtara.com
INFOSECURE CONSULTING PRIVATE LIMITED B-26 SECTOR-8, NOIDA-201201, UTTAR PRADESH- TIN NO. 09865708705
You are requested to kindly look into the matter and do the needful.
C/O Mr. R.T. UPPAL
C-2/134, ASHIANA COLONY, ALAMBAGH