Timtara — Timtara not delivering my product

Address:

Madurai, Tamil Nadu

Arulselvar
03rd Sept. 2012

Dear sir/Madam,

transaction ID : 10129056
order date: 20th jul 2012 12:22 pm
payment mode: net banking
order number[protected]
product - american tourister st7 backpack(607)
unit price - rs. 699
shipping charges - rs. 99
total price - rs. 798
delivery in 15-20 working days

I am waiting for this product more than 40 days.I not yet getting my product till now. First time I called their no[protected], they says your ordered product is so please wait one more week you will get the product asap like that.After 10 days I called them and asked about that they told me a same answer.Again I called them after few days I told them cancel my product immediately and refund my money. That person says your cancellation conformation mail you will get with in 2 days like that.But till no no reaction.

I don't know why timtera don't have that product means why they are published in their website.They charged extra for shipping also.I am feeling very bad everyday because I am waiting for singe bag more than a month.

I request you to please make me to refund my money from timtera cheating fellows.

Please ban that cheating fellow website