Timtara.com — Non delivery of order even after 16 days of order and no customer support

Address:

Ambala, Haryana

Dear Sir,
I have purchased a mobile phone for Rs. 20590 INR through online purchasing from timtara.com on[protected]. I have paid the amount through credit card. The merchant told the delivery period of 8 - 10 days but still today[protected] i have not received my order. The timtara.com website has also not updated the status of my order it is showing "Shipment awaited" since last 7-8 days. No response on the customer care number[protected] provided on website, either it is busy or when ring is going nobody is picking up the phone. i am not able to get my order or status about my order. My order details are as follows:

Order Detail

Order Id: 10223372
Product Name: Motorola Atrix 2 Android Mobile Phone
Quantity: 1
Amount: Rs. 20,590.00
Date:[protected]:34:52

Kindly do the needful.

Thanks

Sachin Kumar Ruhela
Phone: [protected]