Timtara.com — Non Delivery of Product and Denial Of information

Address:

Delhi

Hi

On 7th may,2012, I ordered a computer printer on 'Timtara.com' for Rs2998.I paid the money via my debit card.
It has been 12 days since i ordered the product but since then i haven't received any update about the delivery of product.
My login account always show 'Awaiting Shipment' status.

Besides this poor service, Timtara rarely receives calls and never reply to emails.
I wrote an email on 12th May regarding the poor service and about the status of my ordered product, but they never replied.
Now ,on 19th May, when i called them, their agent named Ms. Nandani told me that she could not give any more information than given on my login account and also refused to give the name and number of the Manager managing Timtara.

This act clearly defies my fundamental right of RTI and dissolves all customer grievances.
I Believe nobody should order from Timtara,com