Timtara.com — Not deliver product

Timtara not deliver product
Ordered 31 march order number 10227908 Microsoft XBox360 Wireless Controller (Black) timtara .com through hdfc credit card. I waiting for one month but it was not delivered. After repeated phone calls to their customer care number, I only received false promises that it will be delivered in nxt 2 days. This continued for nearly a 1 month. After contacting miss madhu as informed is customer care head he too promised that it will be delivered in 5 days. After waiting and still waiting now I want my product not money can u help me please?