Timtara.com — NOT refunding my money after 10 months

Address:

Bangalore Rural, Karnataka

Its 10 months passed still no refund nor product, consumer care doest pick phone if they pick also they will assure to solve problem in 3 days but it never happen
please help me


Order #10258026
Order Date:[protected]
Recipient: Rajath Kumar

This order is marked as Payment refund pending

The outstanding balance of your order is Rs. 18,500 INR
Your Order Contains the Following Items:
1 x Sony Cybershot DSC-HX100V 16MP Digital Camera