[Resolved] Timtara.com — Not sending product not refunding from past 5 months | |||
I had purchased several mobile phones worth Rs. 25000 from Timtara.com on 16 september/2012. but till now they only send me the product of only Rs. 9000 after complaining more than 100 times and invested 1500 rs to akosha.com to get my money from Timtara. More than 500 rs i wasted in calling and mailing to them. I met one of the employee of timtara Mr. RITESH, he also giving only dates and making me fool. I had wasted my 5000 rs for train fare for 4 people to go to delhi to their office. Timtara makes me mentaly disturb from last 5 month. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 95 6011 4499
+91 33 4016 6500
Infosecure Consulting Private Limited, 356, Sector 7, Gurgaon, Haryana, India
View all Timtara contact information
We were going through old complaints that we were not able to resolve and came across the one filed by you (#88985). We are extremely sorry that we could not help you despite our best efforts. Resolving consumer complaints is very challenging and we are not successful every time. We are learning from our mistakes and trying hard to get past the constraints that we still face to improve the resolution rate. Hope you will also understand our situation.
Here's a post on Quora from our founder which explains the constraints that we face and what we are doing to improve: http://www.quora.com/Is-Akosha-actually-able-to-resolve-consumer-complaints/answ...⇄
Hope this helps.
Please feel free to contact us at [protected]@akosha.com.
Regards
Online Team
Akosha