[Resolved]  Titan Automatic Watch — DEFECTED PIECE

Address:Pune, Maharashtra

SIR ,
IN JAN.2012 I WAS TOOK AUTOMATIC WATCH IN TITAN SHOPEE [ INORBIT MALL] AT CHANDANNAGAR.BUT SIR WITHIN 1 MONTH IT WILL
NOT WORKING MEANS THE INNER PART OF THAT WATCH IS FALLING IN THE WATCH.
SO I SHOW THAT IN SHOPEE THEY TELL ME THAT U WILL GET IT WITHIN IN 2 MONTH.AND CHARGES WILL APPLAY;I SAID OKY I WILL BEAR IT IT IS NOT MY FAULT BUT I[censored] THINK THAT I WILL.NO PROBLEM
BUR SIR NOW AFTER LOT OF ENQ.I DID NOT GET THAT MY WATCH SINCE LAST 9 MONTH.AND THEY JUST SAY VERY SOON IT WILL GET
YOU BUT NOW I THINK ITS VERY BIG MISTEAK I DO AND THAT IS ------ I PURCHASE TITIAN WATCH IN INORBIT MALL.
SHAME SHAME..
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Aug 13, 2020
Complaint marked as Resolved 
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TITAN — Defected watch

I had purchased an titan Octane watch Model no.9323SM02 Purchase date 11-Sept -2010.
Battery week, automatically seal open,get repair 5 times but still under service. want explainations.
Dear Lolage,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number or email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

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