[Resolved]  Titan — Poor product & Service

Address:

Mumbai City, Maharashtra

Hi Have purchased Zoop Kids Watch From Lifestyle stores (R City Mall, Ghatkopar) on 12/06/2010

After that the next day we wanted to go out and my son took it out to wear it but to our surpirse the Watch was completely dead, and immediately i called up customer service centre nos; and shocked to hear that we dont have any information about the zoop watch service sir we cant help, then the next day i visited the same shop from where i buyed this, they said to go to this World of titan shop @Dadar which i did and handed over my kid watch but till date am complaining and visiting the centre but no information or udate they are giving...."when it will come we will call you sir"

Neither they are giving me a fresh piece nor they repairing it.......Am disappointed a lot.... because my kid everyday keeps me asking for the same watch and says papa we will go thre and kick that shop fellows..... why they are not giving my watch after we paid money.......

Design : 4015 PV01
Today is : 07/08/2010.....

Now i really wanted to sue the company....kingly give me some opinions regarding the same......where to go and what to do etc.....