[Resolved]  Titan Edge — No proper repair & no quality control

"Purchase Titan Edge and your bad time starts immediately"

Last year (June 2010), I purchased a Titan Edge wrist watch from the authorized Titan dealer in Aligarh (U.P) and paid more than 7500/- INR.

Within a period of one year, the watch went out-of-order four times.

For first 3 times, I went to the authorized dealer, he took it back repaired and gave back in few days.
Anyway, when I went the fourth time again with the stopped watch, the dealer accepted that there is some problem with the machine so have to replace it and I have to wait for 15 days. I happily accepted it as there is no use of having a nonworking wrist watch plus I had hopes that at last my good time will start soon (good times by Titan)…
Finally after 2-3 follow-ups I got my wrist watch. The worst thing was yet to come: he put the machine of the Golden color titan edge watch into my grey color watch. Now I have a unique golden point at the center of my dial. Additionally, now both the arms has some crystallized salt/ moisture on it (moisture problem !!!!).

The quality control of titan is so great that even both segments of the steel chains are different from each other in finishing; this makes the write watch a little more awkward.

Thus, I request all the readers, to be careful while purchasing the Titan Edge series products as neither the strict quality controls are maintained nor their technical staff is well trained to handle Edge series products.

Regards
Farooq (Presently in Mumbai)
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